Refund policy
📦 Return & Exchange Policy
At InspireTo, every t-shirt, sweatshirt, and hoodie is made with care and love—just for you! Because our items are made to order, we are unable to accept returns or exchanges unless the item arrives damaged, defective, or significantly different from what was ordered.
Damaged or Wrong Item?
If something isn’t right, we’ve got your back!
Please contact us within 7 days of delivery with:
-
Your order number
-
A brief description of the issue
-
A clear photo of the item
We’ll review and do our best to make it right with a replacement or refund if appropriate.
Sizing Reminder
Because each piece is custom, please be sure to double-check sizing before ordering. Our blends (50/50 cotton-poly) for sweatshirts and hoodies, tend to be true to size, while 100% cotton styles like t-shirts may shrink slightly after the first wash. When in doubt, sizing up for a looser fit is a great option!
We understand how important it is to get the right fit. We kindly ask that you double-check your measurements before placing your order to ensure the best possible fit.
🧵 Please Note:
While we always aim to provide the exact garment pictured, availability may vary due to supplier changes. In some cases, your item may be substituted with a similar high-quality hoodie or t-shirt from a different brand—always chosen for comfort, fit, and style that matches the original design as closely as possible.
We appreciate your understanding and promise to keep the quality and vibe you love.
Please note:
- All sales are final.
- We do not accept returns or exchanges due to size, color preference, or change of mind.